This Privacy Policy describes how and when we, Auzland collect, hold, use, transfer, disclose, and otherwise process personal information. This Privacy Policy applies to Personal Information that we collect through our website, in open for inspection forms, online forms, email, and telephone calls. By using our services and our website, you consent to us collecting, maintaining, transferring, using, processing, holding, and disclosing your personal information as described in this Privacy Policy.

What is Personal Information?
“Personal Information” has the meaning given to it in the Privacy Act 1988 (Cth) (Act). In general, it is any information that can be used to personally identify you, such as your name, address, telephone number, email address, and profession or occupation.

What type of Personal Information does Auzland collect and hold?

Auzland may collect the following information about you if you are a current or prospective vendor or purchaser of real estate, visit our website, or make an enquiry with us via another method:

• Contact details (name, address, telephone number, and email address)
• Credit card and payment details
• Financial information, including assets, liabilities, income, outgoings, spending patterns, and credit reference reports
• Desired property ownership details
• Details of properties sold or acquired by you

How does Auzland collect Personal Information?

Auzland collects your Personal Information directly from you unless it is unreasonable or impracticable to do so. We may collect Personal Information from you in various ways, including when you write to or email us, use our website, and during conversations with our representatives. We may also collect information about you from third-party sources like public databases and referrals from existing clients.

What happens if we can’t collect your Personal Information?

If you do not provide us with the Personal Information described above, we may not be able to provide our services to you, inform you about new properties, or tailor our website content to your preferences.

Why does Auzland collect, hold, use, and disclose your Personal Information?

Auzland collects this information for various purposes, including:

• To provide you with services and/or products, such as facilitating your property purchase
• To comply with legislation or regulations
• To assist you with related or ancillary services
• For internal administrative, marketing, planning, product development, and research
• To update our records and keep your contact details up to date
• To deal with your queries or customer service issues promptly
• To keep you up-to-date with services we think may interest you

Your Personal Information will not be shared, sold, rented, or disclosed other than as described in this Privacy Policy.

The Auzland website

Our Privacy Policy also applies to our website at www.auzland.au. When you access our website, we may send a “cookie” to your computer to recognise you on future visits and keep track of services you view. Cookies help us measure traffic patterns and improve our online services. If you do not wish to receive cookies, you can set your browser to reject them.

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy policies or the content of any third-party website. Interactions with social media platforms via widgets and tools on our website are governed by the privacy policies of the respective platforms.

Can I be anonymous when I deal with Auzland?

You can browse our website without providing Personal Information, but when entering into transactions involving real estate property, we may need to identify you to provide our services.

What happens if I want to access or correct the Personal Information held about me?

You may request access to your Personal Information held by Auzland at any time by contacting us. We will respond to your request within 14 days and provide the requested information within 30 days. We may charge a reasonable fee for this service.

If you believe that the information we hold about you is incorrect, incomplete, inaccurate, or misleading, you may request that we update or correct it. If we do not agree that the information requires amendment, we will add a note to the Personal Information stating that you disagree with it.

Who does Auzland disclose my Personal Information to?

We may disclose your Personal Information to:

• Owners and/or representatives of properties
• Personnel of Auzland for business operations and services
• Potential acquirers, joint venture partners, and business partners in case of mergers or acquisitions
• Governmental authorities, bodies, and regulators
• Our accountants, lawyers, and other advisors
• Suppliers and third parties with whom we have commercial relationships
• Financial institutions with your consent
• Any persons, entities, or bodies required by law

Auzland does not sell your personal details to other organisations. We use the information about you to assist with internal statistical, marketing, and research purposes.

How does Auzland keep my Personal Information secure?

Auzland takes reasonable steps to ensure that personal information collected, used, or disclosed is stored securely and accessed only by authorised persons. We implement technical and organisational security measures and retain personal information for a minimum period of 3 years in accordance with guidelines. If the Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.

Who do I contact for further information?

For any inquiries about the information we hold about you, contact our Privacy Officer at:

Auzland Property Development Group
88 Phillip Street, Parramatta NSW 2050
info@auzland.au
+61 9293 0505

What if I have a complaint or concern?

If you have a complaint or concern, contact the Auzland Privacy Officer at +61 9293 0505 or write to the address above. If we are unable to resolve your complaint, you may refer it to the Australian Information Commissioner at:

The Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 1042
Phone: 1300 363 992
Email: enquiries@asic.gov.au

How does this policy change over time?

Auzland may change this Privacy Policy from time to time. Updated versions will be posted on our website and will be effective from the date of posting.

This privacy policy was last updated on 1/7/2024.